Successful Management in Foodservice Operations: An Overview

Successful Management in Foodservice Operations is a comprehensive resource for running a food service operation, covering planning, production, service, and profitability. It addresses COVID-related changes, the Uniform System of Accounts for Restaurants, employee management, marketing, labor costs, menu creation, pricing, recruitment, training, food and beverage production costs, and running food trucks and ghost restaurants. It is an authoritative, accessible, up-to-date, and easy-to-understand reference for introductory students and individuals interested in running their own foodservice operation.

Format: Paperback / softback
Length: 368 pages
Publication date: 11 June 2024
Publisher: John Wiley & Sons Inc

Successful Management in Foodservice Operations is a comprehensive resource that provides a unique perspective from restaurant managers on the key aspects of running a successful food service operation. The book covers planning for success, ensuring excellence in production and service, and generating optimal levels of operating profits. It addresses the major changes to food delivery processes and systems forced by the COVID pandemic, changes to the Uniform System of Accounts for Restaurants (USAR), flexibility of employee management due to COVID-enforced changes, and more. Each chapter ends with features to enable reader comprehension and practical application of concepts, such as a Managers 10-Point Effectiveness Checklist and mini-case studies. The book also discusses reading a USAR income statement, identifying a target market, and creating an effective proprietary website. It covers managing marketing on third-party operated websites, controlling labor costs, preparing and monitoring an operating budget, creating a profitable menu, successfully pricing menu items, recruiting, selecting, and training team members, and controlling food and beverage production costs. It also discusses running food trucks and 'ghost restaurants, where no customers actually visit the restaurant in person other than to pick-up pre-ordered food. Successful Management in Foodservice Operations is an authoritative, accessible, and up-to-date resource that provides valuable insights into the food service industry.

ISBN-13: 9781394208494